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Supreme Security Systems Committed to Personal Service

Company’s History, Certifications Make It a Safe Choice
Apr 12, 2019
Supplied Photo

Supreme Security Systems is a third-generation family-owned business dating back to 1929.

Its founder, Sidney Bitton, walked the streets of Newark in the evening making sure his customers’ doors were locked and all was secure. Over the decades, Supreme Security Systems evolved, embracing the latest security technology such as home automation, home burglar alarm (including motion detection, perimeter protection, glass break detection and multi-area arming) and fire alarm systems, environmental monitoring technology that helps prevent damage from faulty appliances, burst or frozen pipes and high humidity, carbon monoxide and natural gas monitoring, video surveillance systems with video verification, and personal emergency response systems. But it still offers hands-on, customer-based services.

“Essentially,” the Union-based company likes to say, “we’re big enough to matter but small enough to care.”

Supreme Security Systems says, “There are many smaller operations that don’t have the experience or the know-how to understand how security systems are supposed to be planned or installed.” On the other hand, it says, “there are very large companies where your home or business can easily get lost in the mix of hundreds of thousands of customers.

“Our mission is to provide the better alternative to these options. Because we’re not enormous, we are still driven by our connection to people, communities and businesses that we serve across New Jersey. We strive to maintain a personal connection to each and every customer.”

The company’s commitment to personal service starts with installation. It uses its own technicians, eschewing outside subcontractors, and has no preset packages, but rather customizes its installations according to individual needs.

Service continues once your system is up and running. Supreme Security System’s service department will take your call 24 hours a day, seven days a week.

As for that all-important element of monitoring, it would be difficult to beat this company. Fly-by-night companies may say their monitors are highly trained; Supreme Security Services can back up its claim.

Its alarm monitoring center is listed with UL, formerly known as Underwriters Laboratories, a company approved to perform safety testing by the U.S. Occupational Safety and Health Administration, making it a Nationally Recognized Testing Laboratory. It is also approved by FM, Factory Mutual, the independent testing arm of the international insurance carrier FM Global. Finally, Supreme Security Systems has a TMA (The Monitoring Association, an internationally recognized nonprofit trade association that represents professional monitoring companies) “Five Diamond” certification.

Five Diamond certification means a company has committed to random inspections by nationally recognized testing laboratories. To earn a Five Diamond certification, a monitoring station must also ensure its frontline employees are educated on all product and service lines so they can fully answer customer inquiries without assistance and are also trained in communications skills so they may communicate clearly without jargon. Additionally, Five Diamond certified alarm companies must commit to ongoing job-related education and testing, raising industry standards and – this one is important on LBI due to its winter weather conditions – lowering the incidence of false dispatches.

Let’s repeat the main reason you should look for Five Diamond certification – all of Supreme Security System’s alarm monitoring center operators have completed TMA Central Operator courses, meaning they are indeed highly trained.

Simply Google Supreme Security Systems or call 1-888-SUPREME to get a free quote.

If you don’t think you need a home security system, consider these facts, among those found in Supreme Security System’s free online guide called “15 Security Facts Every New Jerseyan Should Know”:

A home break-in happens every 15 seconds in the United States.

Most burglaries take place between 9 a.m. and 3 p.m. – the time frame in which many homeowners are at work.

Burglaries spike during the summer months because homeowners are often on vacation.

You may have seen movies where cat burglars use an assortment of sophisticated tools, but in real life most break-ins are accomplished using pliers, screwdrivers and hammers. Indeed, kicking in a door is the most common break-in method. But many burglars don’t even have to apply a boot because the Electronic Security Association conducted a study that showed 30 percent of all break-ins are through an open door or window!

The National Crime Prevention Council says 66 percent of all burglaries are residential, which makes sense considering crooks would assume businesses are more likely to have alarm systems. Meanwhile, homes without alarm systems are three times more likely to be burglarized than those with alarms and monitors.

You’ve got to love Supreme Security System’s honesty. One of its 15 facts says the National Crime Prevention Council cites quality locks and strike plates among its top tips for preventing burglaries. How many flash-in-the-pan home security companies with high-pressure sales tactics would tell you that?

Rick Mellerup

(Supplied Photo)
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